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Reliable Software Services to Enhance, Stabilise, and Support Government Systems.
Since 2017 our people have been the leading software service provider for an essential New Zealand Government agency, playing a critical role in law enforcement and economic activities. During this time we have consistently demonstrated our ability to modernise existing applications, develop new ones, and enhance and support previously underperforming systems—all within a mission-critical context where precision and reliability are paramount, and the impact of our work is immediately visible.
Client & location:
Law Enforcement - New Zealand
Date:
2023
Background
Our ongoing work has been focused on enhancing operational capabilities, specifically to make the agency's processes quicker and more secure, increasing efficiency, preventing monetary losses from system failures, and contributing to New Zealand's economic and social well-being.
Strengthening and optimising technology foundations
As the agency's foremost software development and DevOps service provider, our engagement has led to significant technological advancements and many operational improvements:- Automated System Processes: Sophisticated software upgrades have automated previously manual, labour-intensive tasks. This automation has streamlined operations, significantly reducing processing times and human error and allowing staff to focus on higher-value activities.
- Industrial IoT Integration: Our integrations include hardware that interacts with the public and artificial intelligence applications, with success measured by increased hardware utilisation and AI effectiveness.
- Law Enforcement Analytics: Our innovative analytics platform prevents significant social harm annually, measured in billions of dollars since its inception. It empowers frontline officers to apply and adjust user-driven rules without needing specialist intervention, focusing efforts on preventing the most damaging social harms.
- Enhanced Economic Activity Management: We've taken over and revitalised an essential system for managing critical economic activities. Our improvements have increased its reliability and efficiency, strengthening the security and fluidity of these operations and allowing for ongoing enhancements rather than mere maintenance.
- Ongoing Support and Development: As the primary software application service provider, we ensure continuous 24/7 support and development for both new and modernised systems, ensuring they perform effectively daily and remain adaptable to future needs.
As the principal provider of application services, we are immensely proud of the expertise and reliability our solutions bring to our New Zealand government client and, through them, to the entire New Zealand community. We know our work has been crucial in addressing the agency’s complex challenges—especially in areas where others have not succeeded. Our success is a testament not only to our team’s dedication and skill but also to the effective collaboration between the agency and ourselves.
/ Yashdeep Patil, SECTION6 Director
Proven Success in High-Stakes Environments
Our work extends beyond delivering critical software solutions; it also involves implementing industrial software development practices that enable faster and more efficient software development. Integrating top-tier DevOps practices and tools into our processes ensures that systems are built, upgraded, and modernised to meet the highest standards. This approach guarantees that whether we continue supporting a system or hand it over to one of our client’s teams, the transition is seamless and maintains the quality and speed essential for the mission-critical systems the agency relies on to fulfil its strategic duties.Our solutions have succeeded where others have failed, demonstrating our unique ability to deliver robust and effective software solutions under challenging and critical conditions.
